Effective Date: 4-20-25

Alto Design Lab (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or interact with our tools and platforms.

1. Information We Collect

Information You Provide

Contact information such as your name, email address, phone number, and business details when you inquire about services, schedule a demo, or sign up for an account.

Billing details such as payment method, billing address, and related information if you purchase our services.

Content you share such as files, images, or messages when using our services.

Information We Collect Automatically

Usage data including your IP address, browser type, device information, and how you interact with our website and tools.

Cookies and tracking technologies to improve your browsing experience and personalize content.

Information From Third Parties

If you connect third-party accounts (e.g., Google, Facebook, CRM tools), we may receive certain data in line with their privacy policies.

2. How We Use Your Information

We use your information to:

Provide and improve our services.

Respond to inquiries and customer support requests.

Personalize user experiences and deliver relevant content.

Process payments and manage billing.

Send service updates, offers, or marketing communications (you can opt out at any time).

Ensure security, detect fraud, and comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share information only with:

Trusted service providers (such as payment processors, hosting services, or analytics platforms) that support our operations.

Business partners if collaborating on services you request.

Legal authorities if required to comply with laws, regulations, or legal processes.

4. Data Retention

We retain your personal information only as long as necessary to provide services, fulfill contractual or legal obligations, or as otherwise required by law.

5. Security

We take appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission is 100% secure.

6. Your Rights

Depending on your location, you may have rights to:

Access, update, or delete your personal data.

Restrict or object to certain processing.

Request data portability.

Withdraw consent for marketing at any time.

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking

We use cookies, pixels, and similar technologies to analyze site traffic, personalize experiences, and run targeted ads. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Alto Design Lab
Email: [email protected]
Website: www.altodl.com