Effective Date: 4-20-25

Welcome to Alto Design Lab (“we,” “our,” “us”). By accessing or using our website, services, or software (collectively, the “Services”), you agree to these Terms of Service (“Terms”). Please read them carefully.

If you do not agree to these Terms, you may not use our Services.

1. Use of Services

You must be at least 18 years old to use our Services.

You agree to provide accurate information when creating accounts, signing contracts, or submitting inquiries.

You are responsible for keeping your login credentials secure and for all activity under your account.

2. Services We Provide

Alto Design Lab offers:

Website design and hosting

Marketing automation & CRM solutions

Google Business Profile optimization

SEO and reputation management

Industry-specific systems (“Powered by Alto”)

We may update, modify, or discontinue Services at any time, with or without notice.

3. Payment & Billing

Fees for Services are outlined in your proposal, subscription plan, or invoice.

Payments are due as stated on your invoice (e.g., monthly, quarterly, annually).

Late payments may result in suspension of Services until payment is received.

All fees are non-refundable unless otherwise stated in writing.

4. Client Responsibilities

You agree to:

Provide necessary access, information, and approvals for us to perform Services.

Ensure that all content you provide (text, images, logos, etc.) is accurate, legal, and does not infringe on third-party rights.

Comply with all applicable laws when using our Services, including marketing, email, SMS, and privacy regulations.

5. Intellectual Property

Your Content: You retain ownership of all materials you provide. By submitting content, you grant us a limited license to use it solely for delivering Services.

Our Materials: We own the design templates, software, workflows, and intellectual property we create. Unless agreed otherwise, you receive a license to use deliverables for your business but may not resell or replicate them without permission.

6. Confidentiality

Both parties agree to keep confidential information (business strategies, client data, pricing, etc.) private and not share it without consent, unless required by law.

7. Term & Termination

Either party may terminate Services with written notice, subject to contract terms.

If you terminate early, you remain responsible for fees owed through the termination date.

We may suspend or terminate your access if you violate these Terms or misuse our Services.

8. Disclaimers & Limitation of Liability

We make no guarantees of specific results (e.g., rankings, sales, traffic). Marketing outcomes vary based on many factors.

Our Services are provided “as is” without warranties of any kind.

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of our Services.

9. Indemnification

You agree to indemnify and hold Alto Design Lab, its employees, and affiliates harmless from any claims, damages, or liabilities arising out of:

Your use of the Services.

Content you provide.

Violation of these Terms or applicable laws.

10. Governing Law

These Terms are governed by the laws of the State of [Insert State], without regard to conflict of law principles.

11. Changes to Terms

We may update these Terms from time to time. The latest version will always be posted on our website with a revised “Effective Date.” Continued use of our Services means you accept the updated Terms.

12. Contact Us

For questions about these Terms, contact us at:

Alto Design Lab
Email: [email protected]
Website: www.altodl.com